For ages 21+

cb66 Responsible Gambling — Keep Yourself and Your Family Safe

Gambling is enjoyable when it stays as entertainment. cb66 wants every user to play with awareness and in control. On this page you will find ways to set limits, warning signs to watch for, and how to get support.

For ages 21+ only
24/7 live chat support
SSL-secured account
Family and professional support

Our Commitment

cb66 believes that online gaming and betting should be a healthy form of entertainment — not a source of financial problems or stress. That is why we are committed to giving every user the opportunity and tools to gamble responsibly.

Online gaming is growing as a new trend in Bangladesh. However, before taking part in any kind of betting or casino games, every user should know that it is for those aged 21 and above only. Age is verified when opening an account on cb66, and we take strict measures to prevent access by minors. Our terms and conditions set out the age limit and all other rules of use in detail.

When gambling habits go out of control, they can affect personal relationships, financial security and mental well-being. Staying aware from the start and setting the right limits is the best approach. cb66 wants you to never go beyond your budget and for gambling to always remain enjoyable.

To learn about the information we collect and how we keep your account secure, you can read our privacy policy. Responsible gaming is not just a rule — it is a core part of cb66's values.

If you have any questions or want guidance on a specific matter, visit our FAQ section — it contains answers to many common questions about responsible gambling.

Tools for Setting Your Own Limits

cb66 puts effective control tools in the hands of users, so you can manage your gambling habits with awareness.

Deposit Limit

Set a maximum amount you can deposit daily, weekly or monthly. This is the most effective step for staying within your budget.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the system will notify you — taking a break keeps your mind fresh.

Loss Limit

Let play stop automatically once you lose a set amount — setting this limit protects you from larger losses.

Cooling-Off Period

Use a cooling-off period if you want a short-term break. During this time your account will be temporarily inactive and no bets will be accepted.

Self-Exclusion

If you want to stop completely for a longer period, choose a permanent or long-term self-exclusion. This step provides the strongest level of protection.

Reality Check Reminder

Receive pop-up notifications at set intervals showing how long you have been playing and your overall balance — this helps you stay aware.

To use these tools, contact our 24/7 live chat support — assistance is available in Bengali and English.

Recognise the Warning Signs

If any of the following apply to you, stop and seek support.

  • Feeling an urge to bet again to recover lost money — the mindset of "one win and everything will be fine" is a warning sign.
  • Betting beyond your budget or using money set aside for other expenses.
  • Hiding your gambling from family or friends, or lying about it.
  • Spending more time gambling while stepping back from work, studies or family responsibilities.
  • Feeling anxious, irritable or restless when you cannot gamble.
  • Repeatedly trying to stop gambling but failing.
  • Experiencing problems with sleep, eating or physical health due to gambling.

Minor Protection

cb66 strictly ensures that only those aged 21 and above can create and use an account on the platform.

Age verification at account opening

An account is not activated unless the age verification process is completed at registration.

Caution on shared devices

If younger family members use your device, log out and keep your password secure.

Parental control software

If there are children at home, parental control software should be used on devices to prevent them from accessing betting sites.

Where to Find Support

Do not carry problems alone — get the right support. Help is available through cb66 as well as family and professional channels.

cb66 Live Chat

Speak with our support team in Bengali and English, 24 hours a day, 7 days a week. They will help with self-exclusion or setting any limits.

Email Support

You can explain your situation in detail by email — the support team will read it and respond personally to your circumstances. Your privacy is fully protected.

Family and Friends

Talk openly with people you trust. Often, support from those close to you can bring about change most quickly.

Professional Counselling

Reach out to a psychologist or behavioural specialist. Mental health services are becoming more accessible in Bangladesh — do not hesitate to seek professional advice.

cb66's Commitment

We believe gambling should be an enjoyable experience. That is why cb66 always prioritises responsible gaming and is committed to protecting the mental and financial well-being of our users. Whenever you need us — we are here.

Core Principles of Mindful Gambling

Following these principles will keep gambling in check at all times.

01

Gamble for entertainment only

Do not think of betting or casino games as a source of income. Treat each session as a cost of entertainment — like a cinema ticket.

02

Set your budget in advance

Before each session, decide the maximum amount you will spend. Once you reach that limit, stop — do not invest more in the hope of winning.

03

Do not chase losses

Betting more in an attempt to recover lost money is a dangerous habit. Accepting a loss is better for your financial and mental health.

04

Do not bet on emotion

You should not bet when you are upset, angry or under the influence of alcohol. Making decisions with a clear head always leads to better outcomes.

05

Take regular breaks

During long sessions concentration drops and the chance of making poor decisions increases. Take at least a 15-minute break every hour.

06

Maintain balance in your life

Family, work, friendships and health are always more important than gambling. Enjoy the other parts of your life.

Self-Assessment Questionnaire

Ask yourself these questions — honest answers will help you make the right decisions.

  • Did I bet beyond my budget in the past month?
  • Am I comfortable telling my family about my gambling?
  • Is gambling affecting my sleep or work?
  • Do I feel intense frustration or anger when I lose?
  • Could I take a break for a few weeks if I chose to?

If any answer makes you uncomfortable, speak with our support team.

Questions and Answers About Responsible Gambling

Answers to common questions are below. Contact live chat for more details.

To activate self-exclusion, contact our support team via 24/7 live chat or send a request by email. You can choose a temporary or long-term exclusion based on your preference. No bets will be accepted on your account during the exclusion period.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period (cooling-off period) — this is intentional so that decisions are not made on impulse. Contact support for more details.

Every cb66 account is personal. Sharing an account is against our rules and creates a security risk. Always keep your password private and log out after use. If you have any concerns, speak with our support team.

Yes, any form of gambling or betting can lead to addiction — especially if used to relieve stress or loneliness. However, with awareness, limit-setting and the right support, it can be kept under control. If you feel you are losing control, seek professional mental health support.

No. You must be at least 21 years old to open an account on cb66. Age is verified at registration, and if there is any doubt, additional identity documents may be requested. Any account found to belong to a minor is closed immediately.

You can speak directly with us through our 24/7 live chat at any time — support is available in both Bengali and English. You can also contact us by email. Simply saying "I want to self-exclude" or "I want to lower my limit" is enough — our team will handle the rest of the process.